Clear expectations.
Thoughtful care.

Booking policy

Deposits, cancellations & date changes

Securing an appointment

A $25-per-person non-refundable deposit is required to secure an available date and time. The booking form calculates the total from the number of people receiving makeup—for example, two people require a $50 deposit and three require $75. Online bookings are limited to five people. Choosing a time creates a temporary 30-minute checkout hold; the appointment is confirmed only after Stripe verifies the full deposit.

Group bookings reserve approximately three hours for two people, four hours for three people, five hours for four people, and six hours for five people. A one-person booking uses the duration shown for the selected service.

Saturday wedding-day bridal bookings require a minimum party of three. Clients must confirm this requirement during checkout. Bridal Preview and Bridal Party Trial appointments may be booked for one person, including Saturdays.

Service prices are listed for reference and are not charged through Stripe. The remaining service balance is due in person by cash or Apple Cash.

Client cancellations

You may cancel through the private management link in your booking email. Cancelling releases the appointment time, but a paid booking deposit remains non-refundable. An unpaid checkout hold can be cancelled without charge.

Date-change requests

Date changes are not automatic and are not guaranteed. Contact Mariana using your booking email so the studio can review current availability and timing.

Travel

Mariana is based in Yakima. Travel beyond 15 minutes from the home base is $0.80 per mile round trip. Locations more than 40 minutes away are quoted at $80–$150 depending on distance.

Privacy notice

How booking information is handled

After an appointment is marked complete, the thank-you email includes an optional private review invitation. Reviews go to Mariana first. By submitting the review form, clients give permission for their review, rating, chosen display name, and service name to be featured on this website. Mariana chooses which reviews to publish. Booking contact details and private links are never included in testimonials. You can send private feedback directly to the studio by email, or request removal of a published testimonial.

Information collected

The booking form collects your name, email address, phone number, selected service, party size, appointment date and time, required policy acknowledgements, and any optional planning notes you choose to provide. The system also records booking, deposit, cancellation, and refund status needed to operate the appointment.

Please do not enter medical records, diagnoses, or other sensitive health information in the booking form. Contact Mariana directly if a private conversation about a sensitivity or accommodation is needed. A parent or guardian should complete the form for a client under 18.

How it is used

Information is used to schedule and manage appointments, prevent conflicting bookings, process the deposit, send transactional booking messages, respond to support requests, maintain appropriate business records, and protect the service from misuse. Booking information is not sold and is not used for unrelated marketing without permission.

Service providers

Firebase and Google Cloud host the site, booking records, authentication, and email delivery. Stripe processes the $25-per-person deposit and payment receipt; Muariana Makeup Artistry does not receive or store your full card number. These providers process information under their own terms and privacy practices.

Firebase privacy information Stripe privacy policy

Retention and requests

Information is kept only as long as reasonably needed for appointment operations, security, financial records, dispute handling, and applicable legal obligations. Email delivery logs are configured for 30-day expiration. You may ask to access, correct, or delete booking information; some records may need to be retained where required for legitimate business or legal purposes.

Send privacy requests to hello@muariana.com. Do not include payment-card or sensitive medical details in email.

Essential and optional technologies

The booking flow uses essential Firebase authentication and security technologies, and Stripe may use necessary technologies on its hosted Checkout page for payment and fraud prevention.

With your permission, this site counts visits to public pages using its Firebase infrastructure. Analytics is off until you select “Allow analytics.” We record only an approved page name and a random browser identifier that resets daily. We do not send booking details, private management links, page queries, or referral URLs to analytics. Temporary identifiers used to count visitors and prevent duplicate events are scheduled for deletion after three days; daily totals remain available to the studio. Different devices or cleared browser storage may count separately. You can decline without affecting booking and change your choice using “Privacy choices.” No advertising or Google Analytics tags are loaded.

Google privacy policy

Accessibility

A booking experience for more people

The site is designed with keyboard-visible focus, semantic headings and landmarks, labeled controls, meaningful image descriptions, reduced-motion support, readable contrast, and status messages that do not rely on color alone.

If any part of the website or booking process creates a barrier, email hello@muariana.com. Mariana will work with you to provide the same information or help complete the booking another way.